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Capital Health has earned hospital accreditation from DNV GL — Healthcare, a certification body that helps health care organizations achieve excellence by improving quality and patient safety. By earning this accreditation, both Capital Health Medical Center — Hopewell and Capital Health Regional Medical Center demonstrate that they meet or exceed patient safety standards and Conditions of Participation set forth by the U.S. Centers for Medicare and Medicaid Services (CMS). DNV GL’s accreditation program is the only one to integrate the ISO 9001 Quality Management System with the Medicare Conditions of Participation.
“The DNV GL program is consistent with our commitment to quality and patient safety and aligns with the important initiatives that support our organizational culture,” said Al Maghazehe, president and CEO of Capital Health. “The program includes the integration of ISO 9001 quality standards with our clinical and financial processes, which will be a major move forward for the entire organization.”
Capital Health has three years from the date of its accreditation to achieve compliance with ISO 9001, the world’s most trusted quality management system used by performance-driven organizations around the world to advance their quality and sustainability objectives.
“We have taken an entirely different approach to accreditation, and hospitals are really responding,” says DNV GL – Healthcare CEO Patrick Horine. “Since accreditation is a must-have credential for just about every hospital in this country, why not make it more valuable, and get more out of it? That’s where ISO 9001 comes into play, and turns the typical get-your-ticket-punched accreditation exercise into a quality transformation.”
DNV GL’s accreditation program, called National Integrated Accreditation of Healthcare Organizations (NIAHO), involves annual hospital surveys – instead of every three years – and encourages hospitals to openly share information across departments and discover improvements in clinical workflows and safety protocols.
“Our hospital accreditation from DNV GL – Healthcare aligns with our journey to high reliability with a philosophy that links compliance with quality and safety standards, making improvements, and then sustaining those improvements over time,” said Dr. Louis D’Amelio, vice president of Clinical Performance at Capital Health. “Holding on-site surveys every year will help us to quickly apply the high, nationally recognized standards from ISO 9001 and CMS to be able to give our patients the best possible outcomes.”
To learn more about quality patient care at Capital Health, visit capitalhealth.org.
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